Careers at Western Wellness

Meet and Greet Team - Studio Assistant (Part Time)

Position start: Now
Positions available: 1

Western Wellness is seeking vibrant and energetic individuals to join our Meet & Greet Reception Team. The role of the Studio Assistant is to provide exceptional customer service to Western Wellness customers and to provide support to our studio Teaching Team.

The role is best suited to a student or mum looking or part-time work.

Duties Include

  • Meet and greet customers to the studio
  • Facilitate class check in and studio tours
  • Register new customers and sign up new members
  • Provide exceptional customer service by responding to customer queries
  • Provide support to studio teachers
  • Educate customers on Western Wellness products, services and promotions
  • Record Keeping: Data entry and scanning
  • Handle inbound phone calls and respond to phone messages
  • Manage studio inbox 
  • Maintain studio presentation and complete cleaning duties as per service delivery guide
  • Prepare Membership packs
  • Accounts Receivable: Follow up unpaid membership accounts
  • Membership administration, facilitate the transfer, upgrade and suspension of membership accounts

Shift Hours

The ideal candidate must be available to work the below shifts each week (except public holidays) and have the ability to assist with shift covers on weekends - essential

Shift Times:

  • Fridays 5:30pm - 9:30pm
  • Saturdays 8:30am - 1:00pm

Please express your interest to work a Friday / Saturday shift share where one week you will work Friday and the next week Saturday.

Note: Must be available to cover Saturday & Sunday (8:30am - 1:30pm) weekend shifts.

Requirements:

  • Must have own car
  • Must live within 20 mins drive of Point Cook
  • Must have the ability to assist with regular shift covers on weekends
  • Preference will be given to Yoga Teacher Trainees and Members who regularly attend Western Wellness studio

Remuneration

We offer a fantastic, friendly working environment and paid induction training. Employees also receive employee perks such as complimentary yoga and retail purchase discounts.

Rate: Casual Award Rate + Super 

Note: This role is part- time work ONLY - Do not apply if you are seeking full time employment

Apply online

Please complete the below application form with a short summary of your experience and your availabilities. Successful applicants will be asked to forward their C.V directly.